Safeguarding your data

At Build Your Community (BYC), we protect your personal information under Australian privacy frameworks. This policy explains what we collect, how we use it, and the rights you hold.

What information do we collect?

We keep it straightforward: names, contact details, health details, and referral information. We only collect what matters for your care. This happens through our forms, phone calls, emails, or referrals from your coordinators. It's always lawful, fair, and guided by the Australian Privacy Principles.

Access, correct, or raise a concern about your data

You can request a copy of your personal information, ask us to fix errors, withdraw consent, or lodge a complaint. We respond to every request within 30 days, and we treat each one with the same care we give your clinical care.